The process...

  1. We will send your registered mobile or email a confirmation code.
  2. You enter the code into the next screen.
  3. You can then reset your password.

Please contact us if you have changed your contact details and we will help you change your password and your contact information.

Still stuck in a rut?

If your Blackfern member account cannot be found using the details you have entered, please get in touch as we're always ready to help a stranded member.

Get In Touch

Forgotten your password?

Don't worry, we'll get you back up and running in no time.

Please enter your Blackfern member number, or your email address, and we'll send you a new temporary password.

Would you prefer a text message to your mobile?

Already received a code?

If you have already received a code, then you may still be able to use it.